We are looking for an experienced and motivated Head Waiter to lead our service team at a busy restaurant in the heart of Prague. This role is ideal for someone who combines excellent customer service skills with leadership ability and a strong understanding of restaurant operations.
Key Responsibilities:
Lead and supervise the waitstaff during service
Ensure high standards of customer service and guest satisfaction
Coordinate table service and maintain smooth communication between kitchen and floor staff
Train, support, and motivate team members
Handle guest complaints professionally and efficiently
Assist with opening and closing procedures
Monitor staff performance and ensure service standards are consistently met
Help manage reservations and seating during busy periods when needed
Requirements:
Previous experience as a Head Waiter, Supervisor, or senior waiter role
Strong leadership and organizational skills
Excellent communication and customer service abilities
Ability to stay calm and make decisions under pressure
Professional appearance and positive attitude
Fluent English required; additional languages are a plus
Flexibility to work evenings, weekends, and holidays
What We Offer:
Competitive salary + tips
Work in a prime location in Prague city centre
Supportive and professional team environment
Opportunities for career growth and development
If you are a natural leader with a passion for hospitality and high-quality service, we would love to have you on our team!