We are looking for Health Club & SPA Manager in Hilton Prague hotel

Náplň práce

A LivingWell Manager is responsible for managing operations of the fitness area of the health club to deliver an excellent Guest and Member experience while managing the fitness team and customer relationships.

Check our website for more information about Hilton Prague: https://hrbuddyhiltonprague.notion.site/hrbuddyhiltonprague/Hello-we-are-glad-that-you-are-here-49a93a6ef1694a6c81d945cc61cae848

What will I be doing?

As a LivingWell Manager, you are responsible for managing operations of the fitness area of the health club to deliver an excellent Guest and Member experience. A LivingWell Manager will also be required to manage team members and customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:

Manage operations of the fitness areas of the health clubManage team members to ensure high motivation, provision of high quality service and ongoing developmentManage customer feedback effectively to ensure continuous service and programme improvementEnsure customers, members and guests receive friendly and consistent personalised service from all fitness instructorsLead the recruiting, managing, training and development of the team of LivingWell with co-operation with Human Resources departmentRespond to audits to ensure continual improvement is achievedManage staff performance issues in compliance with company policies and proceduresMaintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followedEnsure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guests

Požadujeme

A LivingWell Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members.

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Supervisory experience in the leisure, sales sector and customer serviceAbility to oversee member fitness programmesRelevant fitness qualifications as advantageExcellent grooming standardsDevelop team members and selfFlexibility to respond to a range of different work situationsAbility to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Knowledge of local area and competitorsLead by example and be able to motivate team and members

Nabízíme

What do we offer?

A competitive salary and benefits package

Meals on duty, service charge and stylish uniforms

Access to personal development programs and hundreds of courses through Hilton UniversityWorldwide career opportunities

Industry-leading Team Member travel rates through Go Hilton

Multisport card

Edenred card

Wellbeing initiatives to help you thrive and be your best self

A workplace to be proud of

Opportunities to be recognized for being awesome and doing a great job

Be part of the Blue Energy Team and cooperate on our ESG activities