Join our team at the new apartment hotel located at the prestigious address on Revoluční Street in Prague 1, opening its doors in April 2024.

We are seeking an experienced and passionate candidate for the position of Front Desk Manager, with involvement in Guest Relations and Operations.

Join us and become a key member of the team contributing to creating unforgettable experiences for our guests in one of the most exclusive apartment projects in Prague.

Job description

- Ensuring the smooth daily operation of the apartment complex consisting of a total of 34 high-standard apartments.

Currently in the pre-opening phase, the responsibilities include:

- Building the reception team

- Setting standards (SOPs) both at the reception and in collaboration with the Apartment Manager for other standards...overall operations agenda, guest relations, housekeeping supervising, reservation agenda

Post-opening, the focus will be on:

- Auditing/reporting

- Check-in/checkout agenda

- Guest relations (VIP treatments, concierge, check-in follow-up, and more)

- Supervising reservation/revenue agendas alongside the Apartment Manager

- Partially supervising the housekeeping department

Job requirements

Ideal candidates will have experience in hotel operations, particularly in positions such as reception manager/supervisor, guest relations manager/supervisor, or operations manager/supervisor.

Ability to lead a team, communicate with guests, and ensure an excellent experience for each client is essential.

We offer

We offer competitive compensation, stable background of a company operating in the Prague market since 2001, owning and operating 5-star hotels. Company dining and other benefits are provided.

Please send your CV to executive@ldlprague.cz

Join us and be part of our exciting journey, combining luxury with hospitality in the heart of Prague.